Terms of Use
This Internet site is the property of Hubert Gourmet, a trade mark of Hubert Gourmet Pty Ltd. ABN 40 627 453 507
When using this website, you are agreeing to accept the Terms Conditions of Use and the Conditions of Sales. Please read them carefully before confirming an order.
Although all efforts are made to provide full accuracy, we cannot guarantee that the Website is error-free or virus free.
The Website may be interrupted at any time for maintenance and updates.
We take every step to protect your Privacy.
The Western Australian laws govern the Terms of Use and Conditions of Sales.
Anyone trying to interfere with the website or trying to damage it wilfully will be prosecuted
Conditions of Sales
You must agree with the Conditions of Sales, which can be updated without notice.
- We have the legal right to sell in Australia the products presented on our Website, and we cannot honour an order to be dispatched outside Australia.
- We have the right to refuse an order.
- All amounts quoted on the Website are in Australian dollars.
- When an order is processed you will receive a confirmation by electronic mail.
All the goods are thoroughly checked before being sent to you. This covers the hermetic seal, the immaculate packaging, the due date, the Nutritional Information Panel, the full text describing the product in English, the list of ingredients.
Goods will be shipped by Australia Post to the address supplied. Orders are dispatched within 1–2 business days; Australia Post delivery times then vary by location.
As some goods are coming from Europe and are subject to meeting standards set by the Australian Quarantine Inspection Service (AQIS), we cannot guarantee always to stock certain products.
Every effort will be made to supply you within the time mentioned above but we cannot be held liable for being out of stock.
On receipt, you are responsible for handling the product carefully in order to keep its excellent quality until the due date. Mishandling could break the hermetic seal and damage the goods. Please store in a cool place.
In the case of complaint or claim, our liability is limited to the replacement of products, if it is proven that the fault is ours. However we shall make every effort to resolve any disagreement or dispute.
Unclaimed parcels: If an order is returned to us due to non-collection, the customer may request reshipment at their own cost or receive a refund minus the original shipping charges.
Unless accepted by specific agreement given by email, products are sold on a no return basis. If a return is accepted, delivery/freight charges of the initial delivery cannot be refund. We do not charge any return / restocking fees, but the fee to return the product will be paid by the customer.
Free gifts with orders
- Free gift worth $15. When the products in your order come to $300 or more, we add a free gift worth $15 to your parcel. We choose the product, and it is always one that normally sells on www.hubertgourmet.com.au for at least $15.
- Free $30 gift card. When the products in your order come to $450 or more, you also receive a free $30 Hubert Gourmet gift card, in addition to the free gift in point 1.
- What counts towards $300 and $450. The price of the products in your cart after any discount code, including GST. Delivery charges, gift cards you buy, and the free gifts themselves don’t count.
- One of each per order. The free gifts appear in your cart as soon as your order reaches each amount, and are removed if it drops below it (for example after you remove a product or apply a discount code).
- Delivery. The free gift travels in the same parcel as your order, at no extra charge. Orders are delivered within Australia.
- The free gift card. It is emailed to the email address on your order when your order is placed. It expires 3 years after the date it is issued, and the email shows both dates. It can be used only at www.hubertgourmet.com.au, by entering its code in the Gift card box at checkout. Any unused balance stays on the card until it expires. There are no fees, and it can’t be exchanged for cash.
- Cancelled orders. If your order is cancelled, the free gift card is cancelled too.
- No cash or swaps. The free gifts have no cash value and can’t be exchanged for cash or for another product, unless we agree a replacement with you.
- Changes. We may change or end this offer at any time. Orders already placed keep the gifts shown in the cart when they were placed.
- Who runs the offer. Hubert Gourmet Pty Ltd, ABN 40 627 453 507, 354C South Street, O’Connor WA 6163.